Terms of Service

Last Updated: 01.08.2024

1. Agreement to Terms

By using our platform, Re:LoA operated by CP FINTECH AI SOLUTIONS LTD (“we,” “us,” “our”), you are agreeing to these Terms of Service ("Terms"). Please review them carefully. If you do not agree to these Terms, please refrain from using our platform and services immediately.

These Terms also refer to our [Privacy Policy], which outlines how we manage your personal information. By using our services, you are consenting to this policy.

‍2. About Us

CP FINTECH AI SOLUTIONS LTD is a software-as-a-service (SaaS) provider, registered in the United Kingdom under company number 15760077. Our registered address is Westwood House, Annie Med\Lane, South Cave HU15 2HG. You can contact us at info@reloa.ai with any queries.

‍3. Using Our Service

Access to our platform is provided to registered users in line with the chosen subscription model. You are responsible for maintaining the hardware, internet connection, and other conditions necessary to access our services.

Our platform is provided "as is" and on an "as available" basis. We reserve the right to modify, suspend or terminate the platform at any time without notice.

‍4. Modifications to Terms

We reserve the right to amend these Terms at any time. Any updates will be posted on this page, and you should check it regularly. Continued use of our platform after changes have been made constitutes your acceptance of the modified Terms.

‍5. User Rights and Intellectual Property

All intellectual property rights, including but not limited to software, text, graphics, logos, and content available on our platform, are owned by or licensed to ReLoa. These materials are protected by copyright and other laws in the United Kingdom and internationally.

You may use our content for personal, non-commercial purposes, but you must not: platform.

• Reproduce, distribute, or modify any material without our express permission.
• Use any part of our service for commercial purposes without obtaining a proper license from us.
• Remove or obscure any proprietary notices from any content downloaded or printed from our platform.

‍6. User-Generated Content and Conduct

You may be allowed to upload or post content within our platform. By submitting content, you grant us a royalty-free, irrevocable license to use, distribute, and display it in connection with our services. You are responsible for ensuring that your content complies with all applicable laws and does not infringe any third-party rights.

We reserve the right to remove any content that violates these Terms or any applicable laws.

‍7. Third-Party Links

Our platform may contain links to external websites that are not operated by us. These links are provided solely for convenience and informational purposes. We do not endorse or control these websites and are not responsible for their content or policies.

‍8. Disclaimer of Warranties

While we strive to ensure that the information and functionality of our platform are accurate and reliable, we do not guarantee that our platform will be error-free, secure, or uninterrupted. The content on our platform is provided for general information only and should not be relied upon for specific advice.

To the maximum extent permitted by law, we exclude all warranties and conditions relating to the platform and its content.

‍9. Limitation of Liability

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded under UK law.

For business users, we exclude all liability for loss of profits, revenue, business opportunities, or any indirect or consequential damages arising from the use of our platform or services.

10. Security and Use of the Platform  

You are responsible for ensuring that your computer or device is secure while accessing our platform. We make efforts to protect our platform from viruses, malware, or harmful components, but we cannot guarantee its complete security.

Users must not:

•  Use our services for any unlawful or fraudulent activity.
• Post or transmit any illegal, offensive, or harmful content.
• Infringe on the intellectual property rights of others.

If you violate this Acceptable Use Policy, we reserve the right to suspend or terminate your access to the platform and pursue legal action.
12. Termination of Use

We may terminate or suspend your access to our platform at any time, without prior notice, for any violation of these Terms or if we reasonably suspect any harmful or illegal activity.

Upon termination, you must immediately cease all use of our services and destroy any materials obtained from our platform that are protected by intellectual property rights.

‍13. Governing Law and Jurisdiction

These Terms and your use of our platform are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts England and Wales.

For consumers residing in the United Kingdom, any mandatory consumer protection laws of your country residence will apply to these Terms. However, any disputes shall still be subject to the jurisdiction ofEnglish courts, unless otherwise required by law.