Privacy Policy

Updated: 25 June, 2024



CP FINTECH AI SOLUTIONS LTD throughout application Re.LoA (“CP”, “we” or “us”) recognizes that your privacy is important, and we take it seriously. This Privacy Policy describes the collection, use, and disclosure of your information when you access or use the following:

  • Our Website: Any dashboard, microsites, or portals made available to our customers, users, and others. 
  • Software: Apps, reference tools, libraries, widgets, or other tools provided by us (the “Software”), which may be installed on your phone, tablet, computer, server, or other devices. 

This Privacy Policy also applies to information transmitted to us by customers through third-party software, activated machines, or other means. It outlines how we handle personal and non-personal data, including sensitive financial data related to investment, pension, and bond analysis, processed via Re.LoA and other tools. 

By accessing and using the Sites, Software, or transmitting information to us, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please refrain from accessing or using these services. 

Information We Collect

1. Personal Information 
Personal information identifies you as an individual and may include: 

  • Name, address, phone number, and email address..
  • Information shared during account registration or through correspondence with us.
  • Financial data related to the analysis of investment documents, pension policies, or other financial instruments as uploaded or transmitted by users or organizations.

Note: Financial data is processed solely for the purpose of enabling users to analyze and manage investment documents. CP acts as a data processor for this information, and its use aligns with user-defined purposes and applicable data protection laws.

2. Non-Personal Information 
Non-personal information does not directly identify you as an individual. Examples include: 

  • Aggregated statistical data, such as the number of documents processed. Device information, such as unique device IDs, IP addresses, browser types, or operating system details. 
  • Usage data, such as interaction patterns, error reports, and diagnostic information.

3. Cookies and Other Technologies 
We use cookies and similar technologies to improve user experience, measure traffic, and enhance services. 


How We Use Your Information 

Personal Information 
We process personal information for the following purposes: 

  • To create and manage user accounts. 
  • To process uploaded documents for analysis, including extracting financial data To provide insights for financial analysis and decision-making based on processed data. 
  • To comply with applicable legal obligations or requests from regulatory authorities.

Non-Personal Information 
We use non-personal information for internal analytics, to improve our services, and for aggregated reporting. 


Legal Basis for Processing 
We process data under the following lawful bases:

  • Consent: Users explicitly agree to data processing upon accessing our services.
  • Contract: Processing is necessary for fulfilling user agreements, including document analysis services. 
  • Legitimate Interest: Data is processed to improve our services and provide insights to users. 


How We Share Your Information 

Personal Information 
We do not sell your personal information. Disclosure is limited to: 

Non-Personal Information

Aggregated, anonymized data may be shared for research, analytics, or business development purposes.




Data Retention 
Personal information is retained only as long as necessary to provide services or meet legal obligations. Financial data uploaded for analysis is stored for the duration specified in user agreements or deleted upon user request. 



Your Rights 
Under GDPR, you have the right to: 

To exercise these rights, contact us at abou@reloa.ai.



Data Security 
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure. Notify us immediately if you suspect a breach. 


Contact Information
For questions or concerns regarding this Privacy Policy, contact our Data Protection Officer: 
Abou George 

Email:  abou@reloa.ai 

Address:  Westwood House, Annie Med Lane, South Cave, HU15 2HG, UK

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